SaaS Technical Support Engineer | Customer Enablement & Ops

Parloa is seeking a Technical Support Engineer in Malaysia to deliver high-quality customer experiences with its conversational AI platform. This role involves troubleshooting, guiding users, and ensuring effective usage of the platform. Candidates should have 2–4 years in a customer-facing technical support position, strong troubleshooting and communication skills, and a collaborative mindset. The position offers a dynamic work environment within a technology-driven company, aiming to enhance customer satisfaction and efficiency.
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