Sales and Service Support Operations Associate

Join the retail sector as a Sales and Service Support Operations Associate. Oversee customer service management, ensure accurate till controls, and facilitate smooth store administration.
In this vital role, the focus is on enhancing customer experience through effective back-office support and operations. The candidate will manage customer service inquiries, supervise cash handling procedures, and collaborate with sales and stock teams. An organized and service-oriented mindset is essential to meet the high standards of retail operations.
Key Responsibilities:
• Handle customer service requests and operational follow-ups
• Ensure compliance during till opening and closing procedures
• Supervise the allocation of store supplies and uniforms
• Collaborate with teams to optimize service performance
• Conduct necessary training for new processes and tools
Requirements:
• Prior experience in retail or operations administration
• Strong organizational and commu...