Sales Coordinator

About the job: Sales Coordinator — JAFZA, Dubai, UAE, Office-based

Provide day-to-day sales administration and customer support for the Middle East region. Ensure accurate order processing, smooth coordination between sales, operations, logistics and head office, and high levels of client satisfaction.

• Order management
  • Receive, verify and confirm purchase orders from regional customers.
  • Enter/maintain orders in ERP and ensure documentation (POs, packing lists, invoices) is complete and accurate.
  • Follow up with operations, warehouse and logistics to confirm product availability, packing and timely dispatch.
• Customer support & communication
  • Act as first point of contact for assigned accounts (Iraq, Syria, Jordan), respond to inquiries, provide product information and resolve routine issues.
  • Follow up on quotations, orde...