Sales Development Representative, CX

Mumbai, Maharashtra, India • Posted May 24, 2026

Job Type: Full-time
Location: Mumbai, Maharashtra
Posted: May 24, 2026
Category: Sales Representatives, Services
Application Deadline: July 03, 2026

Role Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Sales Development Representative is the very first contact that customers and partners have at NICE. You will have the opportunity to interact with lots of different people and businesses, and you will have the opportunity to create an incredible first impression for Nice’s customer over the phone, on chat on our website and over email and social channels. 


How will you make an impact?

  • Generate new sales qualified leads for our Corporate and Enterprise sales teams.

  • Provide an immediate response to all inbound enquiries and proactively target customers with outbound calls, emails and social outreach,...
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