Sales Leader, Team Lead

Your Purpose

Join our MSC Cruises Excellence Hub in Valencia as a Sales Leader, where you will coach and inspire a team of 12 Sales Agents to deliver exceptional cruise booking experiences.

In this frontline leadership role, you will guide your team to consistently achieve sales targets while maintaining high standards of service quality and operational efficiency. Through daily coaching, feedback, and support, you will create a motivating environment where individuals can perform at their best and grow over time.

Working in a fast‑paced, multilingual setting, you will ensure every interaction reflects the quality and care that define MSC Cruises, helping create memorable experiences for our guests around the world.

In a role where we achieve the extraordinary, you will lead by example, combining performance focus with a people‑first approach that is genuine at heart.

This is your opportunity to lead, inspire, and make an impact every day...