Sales Process Analyst

+ This is a Hybrid position requiring 3 days/week in the Mexico City office.

+ Works under minimal supervision take a broad perspective to resolve customer inquiries and support UL’s sales professionals, including but not limited to inquiry follow-up, quote generation, case development, and order processing, as required.

+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.

+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.

+ Works independently mostly and may need limited supervision only on complex new assignments - to develop and share quotes using standardized pricing tools.

+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP systems.

+ Support account managers & SE/ISEs by performing, but not limited to, admin-related tasks.
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