Sales Support & Resident Experience Manager

Halifax, Nova Scotia, Canada • Posted March 23, 2026

Job Type: Full Time

Location: Halifax, Nova Scotia

Posted: March 23, 2026

Category: Other Management Occupations

Application Deadline: May 02, 2026

Role Description

ABOUT THE ROLE
As a Sales Support and Resident Experience Manager, you play a vital role in creating an exceptional living experience for residents and prospects alike while empowering the leasing with actionable insights.
KEY RESPONSIBILITIES
Sales & Marketing Support
Support and coordinate all leasing activities, including tours, screening, offers, renewals, and notices.
Conduct personalized property tours showcasing unique features, amenities, and the Story Brand experience.
Respond promptly to inquiries via phone, email, and in-person interactions, providing best-in-class customer service.
Prepare, review, and process leases and renewals accurately, ensuring terms reflect agreements.
Track market rents, concessions, and competitor activity; support in market surveys and pricing recommendations.
Collaborate with the Sales and Marketing teams to provide input on leasing campaigns, promotional str...
                

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