Salesforce AMS Support

Hiring: Salesforce AMS Support Consultant

📍 Location: Open

💼 Employment Type: Contract / Full-Time

🧑 💻 Experience Required: 4–6 Years

We are looking for a Salesforce AMS Support Consultant with 4–6 years of experience in Salesforce application support and maintenance.

Key Skills:

• Salesforce Administration & Support
• Incident, Problem & Change Management
• User Access Management
• Salesforce Service Cloud / Sales Cloud
• Data Management & Reporting
• Ticketing Tools (JIRA, ServiceNow, etc.)
• User Training & Issue Resolution
• Stakeholder Communication

Responsibilities:

• Provide end-to-end Salesforce AMS support.
• Resolve user issues and service requests within SLA.
• Perform system monitoring, troubleshooting, and root cause analysis.
• Coordinate with business users and technical teams.
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