Salesforce L1 Support

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

About The Opportunity

The Business Systems Analyst Associate (Salesforce L1 Support) will be part of the support function responsible for providing exceptional customer service, support & system administration for Salesforce. This support administrator will act as interface between business owners, other internal stakeholders & technology in order to administer and enhance the system.

The role of Salesforce will ideally reside in Manila, Philippines. This role will report directly to the IT Associate Manager for the Asia Pacific region and shift will be during North American hours (US time zone).

What You'll Get To Do

• Provide level 1 support to all end users on Salesforce.
• Ensure that su...