SAP Technical Operations Lead

SAP Basis Senior Consultant to manage and guide a team of 10–15 L1 & L2 consultants across shifts. The role involves end-to-end SAP Basis administration, team leadership, and operational excellence in a 24x7 environment.

Key Responsibilities:

• Lead and manage shift operations for a team of 10–15 SAP Basis consultants
• Deliver SAP Basis support across S/4HANA, Business Suite, EWM, and associated landscapes
• Perform system monitoring, performance tuning, transport management (Charm/CTMS)
• Handle data growth analysis, security updates, deletion/partitioning, system refreshes, and upgrades
• Manage SAP HANA, including performance optimization and troubleshooting across ERP, BW, BW4HANA
• Drive incident and change management in line with ITIL practices
• Create and maintain shift rosters, ensure task allocation and p...