SBS Client Service West Manager

Makati, Metro Manila, Philippines • Posted June 10, 2026

Job Type: Full-Time

Location: Makati, Metro Manila

Posted: June 10, 2026

Category: Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Application Deadline: July 20, 2026

Role Description

 
  Position Description 
 The  Operations Manager  provides effective management, direction and leadership to the SBS CS team. Assumes accountability and responsibility to meet or exceed the region’s performance goals, especially in the areas of quality, client retention, productivity, implementation, and call management.
 Provides vision, leadership, and guidance to each Team Leader and associates in the key operating areas through performance and goal setting. Effectively communicates with team, developing a climate in which information is shared openly. Clearly defines team goals and expectations. Develops tactical plans to reach these goals. Uses written and verbal communication skills to interact effectively internally and with clients. Comprehends and correctly interprets messages from others. Inspires and supports an environment which encourages continual process improvements. 
 Directs staff to ensure adherence to high levels of...
                

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