Scotiabank Customer Experience Associate

Become a key player in customer satisfaction with Scotiabank as a Customer Experience Associate in New Liskeard, Ontario. Deliver exceptional service while building relationships and addressing client needs.
In this role, you are the heart of the branch, connecting with customers throughout their banking journey. Your focus will be on understanding customer requirements and providing tailored solutions while contributing to branch targets through simple sales. You will also act as a technology consultant, helping clients navigate digital banking options.
Key Responsibilities:
• Deliver excellent customer service at all times
• Process customer transactions efficiently
• Identify and respond to customer needs
• Introduce clients to mobile and self-service banking
• Help the branch meet sales goals
Requirements:
• Strong background in customer service
• Ability to promote digital services
• Comfort in sales situations
• Willingness to work flexible hou...