Self Pay Specialist

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

The Self Pay Specialist role will be responsible for placing outbound calls to collect healthcare account balances due from guarantors. In this role the Specialist will also be responsible for answering a variety of incoming calls. Outbound and incoming calls will be tied to patient accounts and will require taking resolution steps that may include discussion of insurance coverages, explanations of insurance benefits, and payment plan arr...