Senior AI Operations Engineer, Customer Experience

About Reap

Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement. Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled finance into their own products and services—from issuing Visa cards to facilitating cross-border payments. Backed by leading investors including Index Ventures and HashKey Capital, Reap is building the future of borderless, stablecoin-enabled finance.

The Role

We're hiring an AI Operations Engineer for Customer Experience (CX). You will report to the Head of CX (who is also the Chief of Staff) and work with high autonomy, with a direct line to the Chief of Staff. This is not a...