Senior Application Support Engineer (L2/L3)

Location: Helsinki, Finland (Hybrid)

Job Description

Responsible for L2/L3 support and development of enterprise applications involving Informatica ETL workflows, PL/SQL-based data processing, and backend components developed in C++ and Perl. The role includes troubleshooting, automation, environment support, and platform maintenance across Red Hat Linux 6/7 and Windows Server 2012.

• Experience integrating monitoring platforms with ticketing/notification tools.
• Comfortable with 24x7 operations and on call support.
• Hands on L2/L3 operations, troubleshooting, and RCA.
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

Mandatory skills

• PLSQL
• Shell scripting
• C++
• Perl scripting
• Windows Server 2012