Senior Business Analyst - Payments Technology (ACH)

Position Description This role is hybrid and requires you to be at our downtown Toronto and/or Client office (81 Bay Street, Toronto) at a minimum 1 day per week - subject to change at any time.

Your future duties and responsibilities

Evaluate current‑state payments, cash management, and corporate banking processes; identify gaps, risks, and opportunities; and define practical future‑state solutions.

Lead ongoing reviews of ACH payment flows, ISO 20022 message‑related processes, operational workflows, and business rules to support optimization and modernization.

Stay up to date on payments technology, ACH network considerations, ISO 20022 adoption, corporate banking platforms, process automation, and IT advancements.

Conduct meetings, interviews, workshops, and presentations with business, operations, product, technology, compliance, and vendor stakeholders.

Perform requirements analysis for payments products, ACH processing, ISO 20...