Senior Business Analyst - Payments Technology (ACH)

Position Description

This role is hybrid and requires you to be at our downtown Toronto and/or Client office (81 Bay Street, Toronto) at a minimum 1 day per week - subject to change at any time.

Your future duties and responsibilities

• Evaluate current‑state payments, cash management, and corporate banking processes; identify gaps, risks, and opportunities; and define practical future‑state solutions.
• Lead ongoing reviews of ACH payment flows, ISO 20022 message‑related processes, operational workflows, and business rules to support optimization and modernization.
• Stay up to date on payments technology, ACH network considerations, ISO 20022 adoption, corporate banking platforms, process automation, and IT advancements.
• Conduct meetings, interviews, workshops, and presentations with business, operations, product, technology, compliance, and vendor stakeholders.
• Perform requirements analysis for payments produc...