Senior Change Manager
Toronto, Ontario, Canada • Posted March 22, 2026
Job Type:
Contract
Location:
Toronto, Ontario
Posted:
March 22, 2026
Category:
Operations Specialties Managers
Application Deadline:
May 01, 2026
Role Description
Our client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday,
The successful candidate will support a major transformation initiative within the Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers.
Responsibilities
o Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams.
o Develop comprehensive change strategies and detailed tactical plans focused on end-user adoption and engagement.
o Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing.
o ...
The successful candidate will support a major transformation initiative within the Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers.
Responsibilities
o Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams.
o Develop comprehensive change strategies and detailed tactical plans focused on end-user adoption and engagement.
o Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing.
o ...
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