Senior Client Success Representative

Vistera Technologies Corp. and Spraggs Business Advisory Inc.

Reports To: VP Revenue & US Operations

Employment Entity: Spraggs Business Advisory Inc.

Client Scope: Vistera platform subscribers and Spraggs Business Advisory clients

Location: Coquitlam, BC

Position: Full-Time

Compensation: $80 - $85K/year

About the Role

The Senior Client Success Representative is the primary relationship owner for clients across two business lines: Vistera Technologies Corp., the group's AI-powered SMB business platform, and Spraggs Business Advisory Inc., the group's consulting and expert advisory practice. This is a single role serving both entities, reflecting the natural overlap in the client base and the group's intent to deliver a seamless experience to SMB clients regardless of which service they are engaging with.

This is not a support role. The Sr. CSR is a pro...