Senior Content Designer

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We're searching for a talented and strategic Senior Content Designer to craft clear, concise, and compelling content that guides and supports our users. In this crucial role, you'll be instrumental in shaping the voice, tone, and messaging for our digital products and services, particularly within the financial services sector. You'll ensure our content is accessible, understandable, and meets both user needs and business objectives.

You'll collaborate closely with product managers, UX researchers, and designers (both interaction and service) to define content strategy, lead content audits, and create content across various touchpoints. Your responsibilities will include developing content guidelines , writing UX microcopy, error messages, and onboarding flows , and contributing to overall information architecture. You'll also be expected to mentor more ju...