Senior Customer Experience Associate - Herongate Square Branch (30H/Week)

Ottawa, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Ottawa, Ontario

Posted: March 23, 2026

Category: Information and Record Clerks

Application Deadline: May 02, 2026

Role Description

Is this role right for you?
 In this role you will: Build strong customer relationships and deliver excellent customer service 
Uncover and solve customers’ needs 
Explain complicated concepts simply 
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
Demonstrate an eagerness to learn and determination to succeed 
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 
Have strong customer service skills 
Are willing to assist in a professional, friendly and efficient manner 
Are available to work a flexible schedule 
Have experience with conducting simple sales, proactive marketing calls and providing financial advice 
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
Previous banking...
                

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