Senior Customer Service Engineer - Escalations (Remote)

remote, romblon, Philippines • Posted June 03, 2026

Job Type: Full-time
Location: remote, romblon
Posted: June 03, 2026
Category: Engineering
Application Deadline: July 13, 2026

Role Description

Dataweb Global Group seeks an experienced Customer Service Engineer in the Philippines to join the Client Service team. This role involves handling complex client issues, ensuring high-quality infrastructure solutions, and serving as the highest technical escalation point for customer-facing teams. Candidates should have experience in IT infrastructure and strong communication skills. The position offers competitive pay, the ability to work remotely, and various employee benefits including sick leaves and support for Armed Forces of Ukraine.
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