Senior Customer Support - Payments & POS Expert

Mexico, ciudad de méxico, Mexico • Posted May 26, 2026

Job Type: Full-time
Location: Mexico, ciudad de méxico
Posted: May 26, 2026
Category: Servicio de atención al cliente
Application Deadline: July 05, 2026

Role Description

A leading payments technology company in Mexico City is seeking a Customer Service Senior Associate to provide front-line support to merchants. This role involves resolving inquiries related to payments, POS systems, and accounts, requiring strong technical curiosity and problem-solving skills. Candidates should have over a year of experience in customer service and excellent communication abilities. The position demands multitasking in a fast-paced environment with flexibility for varied shifts. Multilingual skills are an asset.
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