Senior Dynamics 365 CRM Functional Consultant

Toronto, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

Location:
 TorontoThe Senior Dynamics CRM Functional Consultant will be responsible for supporting all application activities during the full lifecycle of a Dynamics CRM implementation. This includes requirements gathering and documentation, business process definition, solution design, configuration, testing, user training and support on a variety of projects.

Responsibilities:
Planning sessions to identify requirements

Design of Dynamics CRM to meet client requirements

Dynamics CRM Solution Configuration

Solution Testing and Documentation

User Training including user training documentation

On-site client support

Remote client support

Liaising directly with the client stakeholders to understand their business processes and requirements

Collaborating with technical team-members to define best in class solutions

Supporting project ma...

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