Senior IT Technical Support

Singapore, Singapore, Singapore • Posted June 28, 2026

Job Type: Full-time

Location: Singapore, Singapore

Posted: June 28, 2026

Category: Computer Occupations

Application Deadline: August 07, 2026

Role Description

Provides support for hardware and software issues encountered by users using their personal computer, laptop, monitors, keyboards, printers, wireless scanners and printers, mobile devices, wifi access and other peripherals, etc.
RESPONSIBILITIES:
Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. 

Tracks PC problems and resolves them in a prompt and courteous manner. 

Logs, monitor, resolve and close tickets in the Service Desk Tool.

Directs advanced technical problems to the appropriate resource when necessary via helpdesk platform. 

Works on software installation, update, and configuration as directed by PC Coordinator(s).

Works on the installation, configuration, and placement of new PCs, as well as assisting with the PC roll-down process.

Works on the maintaining, configuration of printers, copy machine and PABX(or VOIP) etc.

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