Senior Itsm Project Manager
madrid, kingdom of spain, Spain • Posted May 28, 2026
Role Description
The primary goal of this role is to deliver, standardize, and continuously improve key Service Management Office (SMO) processes using the ServiceNow platform. This is a hands-on senior delivery role requiring deep ITSM knowledge, strong ServiceNow technical understanding, and proven project leadership in complex, global environments.
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Experience
- 8+ years in IT Project / Service Delivery Managemen t
- 5+ years delivering ServiceNow ITSM solutions in enterprise environments
- Proven experience delivering multiple ITSM / SMO processes end-to-end
- Experience working in global, matrixed organizations
ITSM & ServiceNow Expertise
- Deep understanding of...
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