Senior Manager, IT Programs (GCC Operations)

🚀 Hiring: Delivery / Program Leader – GCC Setup & Scaling | Bengaluru (India)

We are looking for an experienced Delivery / Program Leader to drive the ramp-up and operations of IT teams within a Global Capability Center (GCC) in India.

👉 Must-have: Proven experience in setting up or scaling a GCC and leading global delivery teams.

🔑 Key Responsibilities:

• Lead the ramp-up of IT teams in India, working closely with global stakeholders and leadership
• Own program governance, performance tracking, and leadership dashboards
• Manage end-to-end delivery, operations, KPIs/SLAs, and financial governance
• Identify process & ramp-up gaps and drive continuous improvement initiatives
• Build, scale, and mentor high-performing teams, fostering accountability and innovation
• Align with...