Senior Operations Manager

As a Senior Operations Manager for Norway and Denmark, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role you will report directly to the Country Manager and collaborate closely with the rest of the local Operations team, the Fleet team and third-party logistics providers (3PLs) and contribute directly to the continued success of our operations in both countries. This will include:

• Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in Norway and Denmark,
• Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime).
• Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotia...