Senior Operations Solutions Specialist CAAT

Drive enterprise operational success with CAAT as a Senior Enterprise Operations Solutions Specialist in a hybrid work model. Leverage your IT operations expertise to enhance service visibility and decision-making across the organization.
In this senior-level role, you will join CAAT's Information Technology team, reporting to the Director of the Enterprise Operations Center. You will design and advance operational solutions that support seamless integration across various functions, including Service Desk and Application Support. Your efforts will enhance the resilience and scalability of operations, ensuring business-critical services are observable and governable.
Key Responsibilities:
• Define and advance enterprise operational architecture
• Connect operational strategy with enterprise execution
• Lead initiatives to reduce operational fragmentation
• Collaborate with IT teams for service delivery alignment
• Design solutions to boost service visibility and go...