Senior Process Manager - Duda

Muntinlupa, Metro Manila, Philippines • Posted May 31, 2026

Job Type: Full time

Location: Muntinlupa, Metro Manila

Posted: May 31, 2026

Category: Operations Specialties Managers

Application Deadline: July 10, 2026

Role Description

Responsibilities:
Manage the day-to-day operational activities of his assigned program in coordination with the client representative and/or other functional units of the organization as it relates to manpower resources, systems & procedures & quality improvement efforts.
Creates strategic plans and executes with the help of the Operations Managers and the Operation Head.
Maintain an efficient performance management system by setting performance objectives with Operations Managers; monitoring performance; conduct performance reviews; and take action to correct performance problems or sustain good performance.
Provide directions to the Operations Manager to ensure operational efficiency, responsiveness to customer requirements and achievement of program/division/organizational goals.
Review the performance of Operations Managers and the rest of the team members andresponsible for conducting coaching development opportunities for them.•Rec...
                

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