Senior Product Support Engineer — 24/7 Cloud Risk Platform

Feedzai is seeking a Senior Product Support Engineer in the Philippines. In this role, you will be the primary contact for customers, addressing complex technical issues within our cloud-based financial crime prevention platform.

The ideal candidate will have 4-7 years of experience in technical support and a strong technical background. This position involves troubleshooting product issues, managing customer communications, and working closely with engineering teams.

Feedzai values diversity and offers an equal opportunity workplace.