Senior Real-Time WFM Manager — Multisite Lead

Transcom is seeking a Workforce Manager for the Pasig site in the Philippines. This role involves leading a team of analysts to manage contact center metrics and staffing effectively. The ideal candidate will have at least 5 years of Workforce Management experience, preferably in a contact center, with strong leadership and analytical skills. Competitive benefits include Day 1 HMO, Rice Subsidy, and other perks. This is a key position that will greatly impact efficiency and service quality.
#J-18808-Ljbffr