Senior SaaS Support Engineer — Elevate User Experience

distrito federal, distrito federal, Mexico • Posted June 05, 2026

Job Type: Full-time
Location: distrito federal, distrito federal
Posted: June 05, 2026
Category: Other-General
Application Deadline: July 15, 2026

Role Description

Mercor is hiring for a role focused on providing excellent support to our talent pool. You will triage issues and communicate with users to enhance their experience on our platform. Success in this position requires a knack for debugging web applications and experience in customer support.

As part of a fast-growing company in Mexico City, you’ll enjoy a vibrant work culture where positive communication is key. Strong candidates possess a degree or relevant experience in technical fields.

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