Senior Sales Operations Manager

Job Function: Software & Cloud Marketplace The role:
Join our Marketplace Delivery team! We look forward to learning more about you and exploring how, working together, we can build an outstanding team.
**Senior Operations Manager**
Full Time | Location: Mexico City| Hybrid Model
**Our people. This is what makes SoftwareOne successful.**
**About the Role**:
- Operations Manager is the Delivery counterpart to the Account Manager.
- Plays a key role in the Best-in-class and DSC delivery model.
- Assigned to strategic account(s) (Elite/DSC).
- Key to ensuring SoftwareOne maintains the overall customer experience.
- Accountable for handling customer issues.
- Collaboration with DSC/Sales teams.
- Responsible to liaise with off-catalogue Independent Software Vendors (ISVs) to process request to quote cases.
- Helping seller with operational tasks to enable sales team to focus on their core selling activities.
**Main functions and responsibilities**:...