Senior Shopify Support Engineer (Storefront Operations)

About the Role

We support a large-scale Shopify retail operation spanning hundreds of storefronts and are looking for a highly technical Shopify operator to help maintain storefront quality, troubleshoot issues, identify recurring patterns, and work closely with engineering teams.

This role sits at the intersection of Shopify operations, technical support, quality assurance, and engineering. You'll investigate issues, determine root causes, make low-risk fixes directly within Shopify, and coordinate with engineering teams on larger technical problems.

The ideal candidate has experience supporting Shopify stores at scale and enjoys solving technical problems, improving operational reliability, and preventing issues before they impact customers.

Why Join Us

For more than 15 years, our leadership team has partnered with thousands of talented professionals across the Philippines to build and...