Senior Software Engineer - L3 Support

Wrocław, Lower Silesian Voivodeship, Poland • Posted May 30, 2026

Job Type: Full time

Location: Wrocław, Lower Silesian Voivodeship

Posted: May 30, 2026

Category: Computer Occupations

Application Deadline: July 09, 2026

Role Description

Description
 : Job Title: Senior Software Engineer
Division: Legal Solutions
Reports to: Vice President, Application Support (US)
Location: Wroclaw or Remote Poland
Position Summary
The Senior Software Engineer works as a member of the Product Development Organization and is part of the Epiq Service Cloud Support Team within Epiq’s Legal Solutions business unit. In this role, the Senior Software Engineer will be a dedicated Level 3 (L3) Software Engineer working closely with both our Support and Development teams:
Level 3 Software Engineers are the last line of Support and handle the most difficult problems, assisting our Product Support Managers and Level 2 Product Support Analysts to troubleshoot issues in Production.
Level 3 Software Engineers directly code changes, research and develop solutions for challenging new or unknown issues including both bugs and user stories (issues and enhancements).
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