Senior System Support Analyst

Toronto, Ontario, Canada • Posted June 12, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: June 12, 2026

Category: Computer Occupations

Application Deadline: July 22, 2026

Role Description

Is this role right for you?
 In this role, you will: Act as the primary support for middleware technologies—WebSphere, JBoss, Tomcat, Apache, IBM MQ.

Review, validate, and optimize architecture designs and configurations.

Participate in troubleshooting and root cause analysis.

Participate in knowledge sharing sessions with peers.

Support complex clustered environments including WAS ND and MQ HA.

Engage in deployment pipelines and middleware-integrated CI/CD processes.

Conduct deep log analysis (JVM, heap dumps, MQ logs, HTTP logs).

Drive performance optimizations and automation.

Enhance monitoring via Dynatrace and Splunk.

Ensure compliance, security (TLS/SSL, certs), and audit readiness.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
3 - 5+ years of middleware administration experience...

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