Senior Systems Support Analyst at Scotiabank

Elevate your technical career at Scotiabank as a Senior Systems Support Analyst in Toronto. This role bridges technology with business needs within the Private Banking sector.
The Canadian Banking Products Engineering team is seeking a Senior Systems Support Analyst. You will play a crucial role in understanding system requirements and aiding documentation and resolution processes. This position demands effective communication between business stakeholders and technology teams to ensure alignment and efficiency.
Key Responsibilities:
• Maintain an overview of system needs within the domain
• Document technical requirements for necessary system changes
• Resolve incidents and escalate issues when needed
• Foster relationships with key business and technical stakeholders
• Create detailed reports and communicate progress clearly
Requirements:
• Bachelor’s degree in IT, Computer Science, or related field
• 5+ years of experience as a Systems Analyst
• Stro...