Senior Technical Support Analyst in Toronto

Elevate application support at RBC as a Senior Technical Support Analyst in Toronto. This hybrid role focuses on troubleshooting applications and managing infrastructure across diverse technologies.
In your role, you will advance the Asset and Account Application Support Team's mission in both Canadian and US Wealth Management. You'll collaborate with cross-functional teams, including QA and DEV, ensuring quality support for various CWMT applications. Your responsibilities include troubleshooting issues, managing server infrastructure, and leading projects to enhance application performance.
Key Responsibilities:
• Troubleshoot production issues and root causes effectively
• Manage application servers and infrastructure maintenance
• Support backend jobs meeting SLA and business expectations
• Facilitate transitions from development to production
• Drive process improvements and automation initiatives
Requirements:
• 3+ years with SQL Server and programming...