Senior Technical Support Analyst — Real-Time NOC (Remote)

A leading payment infrastructure firm is seeking a Technical Support Analyst to join their Global Customer Success team. In this role, you will implement real-time monitoring systems, support clients, assist backend teams, and improve operational processes. You should have over 5 years of technical support experience and be fluent in English, Spanish, and Portuguese. The position allows for remote work with competitive compensation, a home office bonus, flexible days off, and various benefits.
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