Senior Technical Support Engineer - I

bengaluru, karnataka, India • Posted July 03, 2026

Job Type: Full-time

Location: bengaluru, karnataka

Posted: July 03, 2026

Category: Other-General

Application Deadline: August 12, 2026

Role Description

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Designation:  Senior Technical Support Engineer - I 
Experience :  4 - 8 Years 
Location :  Bangalore 
Roles and Responsibilities:  
Hiring and Training: Recruit, onboarding , and provide comprehensive training for support staff. 
Performance Management: Set performance goals, monitor individual and team performance, and provide coaching and feedback. 
Employee Development: Motivate and mentor team members to foster a high-performing and skilled support. 
Scheduling and Resources: Manage staff scheduling and resources and arive at Shift schedule. 
Oversee Daily Operations: Ensure the efficient and timely handling of customer inquiries and issues. 
Customer Satisfaction: Implement strategies to improve and ensure high-quality support services, enhancing the overall customer experience. 
Must Have Skills:   
Extensive knowledge of serialization at all le...
                

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