Senior Technical Support Engineer (Mac & Apple Support)

Senior Mac & Apple Endpoint Specialist Work Type - Remote | Shift timings: 6pm - 3am IS T Position Summa ry We are seeking an experienced Senior Mac & Apple Endpoint Specialist to provide advanced support and administration for Apple devices in a global enterprise environment. The ideal candidate will possess deep technical expertise in macOS and iOS, extensive experience supporting senior executives, and exceptional communication skills. This role requires a highly professional individual who can operate independently, manage complex technical issues, and deliver a premium end-user experien ce. Key Responsibili ties Apple Endpoint Su pportProvide advanced troubleshooting and support for macOS, iOS, and iPadOS dev ices.Diagnose and resolve complex hardware, software, application, and connectivity is sues.Support Apple device lifecycle management including provisioning, deployment, upgrades, migrations, and decommissio ning.Maintain compliance, security, and configuration standards acro...