Service Advisor

Job Overview

A reputable and high-performing dealership in Ballito is currently seeking an experienced Service Advisor to join their professional aftersales team. This is an exciting opportunity for a customer-focused and organised individual with strong communication skills and previous automotive dealership experience.

The successful candidate will be responsible for assisting customers with service bookings, vehicle updates, quotations, and ensuring a smooth and professional customer experience throughout the service process.

Key Responsibilities

• Welcome customers and assist with service bookings

• Prepare quotations and explain repair requirements to customers

• Liaise between customers and workshop technicians

• Keep customers updated on vehicle progress and repairs

• Ensure accurate completion of job cards and invoices

• Maintain excellent customer service standards

• Follow up with customers and ensure custo...