Service Advisor

Service Advisor

Franchised Motor Dealership - Brentford

We are currently recruiting for an experienced Service Advisor to join a busy and successful aftersales team within a well-established dealership operation.

This is an excellent opportunity for a fully-fledged Service Advisor who thrives in a fast-paced environment, delivers first-class customer service, and can confidently manage the service process from start to finish.

The Role:

Acting as the key point of contact for customers throughout the service and repair process

Managing bookings, job cards, and workshop scheduling efficiently

Upselling additional work and products where appropriate

Liaising closely with the workshop and keeping customers updated on vehicle progress

Delivering exceptional customer service and maintaining strong CSI performance

Handling invoicing and vehicle handovers professionally

The Ideal Candidate:

Previous experience ...