Service advisor

Thiruvananthapuram, Kerala, India • Posted May 26, 2026

Job Type: Full Time

Location: Thiruvananthapuram, Kerala

Posted: May 26, 2026

Category: Information and Record Clerks

Application Deadline: July 05, 2026

Role Description

 Job Description 
We are looking for a competent, friendly service advisor to join our automotive shop. In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and have the ability to perform basic math skills.

Service Advisor Duties and Responsibilities
Greet customers upon arrival to shop

Ascertain reason for customer visit through verbal interview and visual assessment of vehicle

Connect customers with appropriate automotive mechanic or technician

Consult with mechanics regarding appropriate service options

Develop as many solution methods as possible, attempting to keep costs low

Explain all service options to customers including time and cost estimates

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