Service and Resolution Associate

Job Title: Customer Support Representative (CSR)

Location: Jaipur

Job Overview

We are hiring Customer Support Representatives for our Jaipur location. Both freshers and experienced candidates are welcome to apply. The role involves handling customer interactions and providing timely and effective support.

Key Responsibilities

• Handle inbound and/or outbound customer queries through calls, emails, or chats
• Provide accurate information and resolve customer issues in a professional manner
• Maintain customer records and document interactions as per process guidelines
• Meet quality standards, productivity targets, and compliance requirements
• Ensure a positive customer experience at all times

Eligibility Criteria

• Education: Graduate (mandatory)
• Experience: Freshers and experienc...