SERVICE CONTROLLER

SERVICE CONTROLLER

 

Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.

 

Duties:

• Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.

• Create quotes and daily invoicing of work completed

• Stock management of technical staff reporting employee by reconning the stock and resolve any variances.

• Daily client communication

• Dealing with ad hoc client requests for services to be rendered and planning accordingly.

• Assist with planning of special projects and scheduling according to the project plan

 

Requirements:

• Matric Certificate

• 5 years’ experience in similar role

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