Service Coordinator

We're recruiting on behalf of a well-established and growing trades business that is seeking an experienced Service Coordinator to join their high-performing team.

In this key role, you'll be the link between clients, field technicians, and office staff - ensuring jobs are scheduled efficiently, communication is seamless, and nothing gets missed. It's a fast-paced role that requires strong coordination skills, attention to detail, and the ability to stay calm under pressure.

Key Responsibilities:

• Coordinate and schedule daily service jobs for a busy field team
• Manage job dispatch, technician support, and workflow prioritisation
• Liaise with clients to confirm bookings and provide regular updates
• Use SimPRO (or similar job management software) for scheduling, tracking, and reporting
• Help the team meet KPIs and deadlines through effective coordination
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