Service Delivery Manager

Overview

Safety-Kleen

in

Brampton, ON

is seeking a

Service Delivery Manager

to join their safety-conscious team. The

Service Delivery Manager

is responsible for overseeing and organizing delivery routes, managing e-commerce deliveries, and providing training to employees, with the goal of ensuring daily routes are completed efficiently. They will serve as a primary point of contact with customers for service and sales requests to achieve a high level of customer satisfaction. Responsibilities

Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner Train, develop, and manage sales and service route drivers Manage flow of service requests to ensure customers are serviced in a timely and efficient manner Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and ...