Service Delivery Manager

Position Overview:

• Should have around 15 years of experience in Service Delivery.
• Very good communication skills.
• Should have good experience on Agile way of working and delivery – should have delivered transformation programs end to end.

DEX: should have good experience on the following;

• Connect with the customer / team to understand the business problem, experience in terms of creating technology solutions and also do a delivery planning and guide the team on peer review and should have experience in terms of managing those.
• Challenge the team and customer on either delivery execution, scope, timelines along with giving solutions that solve the problems. Should be thinking on feet kind of professional.

Solution / Technology mind set;

• Should be coming from a technology background.
• Able to conceptualize the s...